Terms of service

Updated September 20, 2024

Welcome to zatasoul.com. By booking or purchasing any group or 1:1 class, event, course, content, or service with Zata Soul Healing (i.e., Zata LLC, herein "Zata"), you acknowledge, understand, and agree to each of the following terms (collectively herein, the "Terms"). Zata offers yoga, Reiki, coaching, sound healing, breathwork, meditation and other services, classes, courses, events, digital downloads, and sessions (each, a “Service” and collectively, as applicable, the “Services”). Please review our Privacy Policy, which also governs your participation in the Services and our Terms of Use, which govern your use of the site zatasoul.com. Upon booking any Service, these Terms supersede any other agreements between you and Zata with respect to the Services.

  1. Zata reserves the right to make changes to this site, policies, its Terms of Use, and these Terms at any time. You are fully responsible for payment of all charges incurred. All memberships are also governed by the Membership Terms hereby incorporated by reference. Mobile messaging is also governed by the Mobile Messaging Terms hereby incorporated by reference.

  2. You agree that you desire to engage voluntarily in the Services you are booking and that you consent to receive the Services. The Services are offered to promote an overall sense of well-being and support natural healing on all levels. You agree to listen to the feedback your mind and body are giving you, and that you are responsible for monitoring your own condition and comfort throughout each individual class or session (each, a “Session”). You agree that if you experience any pain or discomfort during any Session, whether physical, emotional, psychological, or otherwise, you will immediately inform your coach, instructor, or practitioner (each, a “Practitioner”) so that adjustments can be made for your level of comfort.

  3. You understand that (a) the purposes of the Services include developing and maintaining overall wellness, self-awareness, flexibility, and joint mobility, decreasing stress, achieving deep relaxation, and relieving physical discomfort and pain; (b) the Services involve self-healing techniques and modalities in which you will use your own breath, movement, and intention to move and release energy; (c) the Services involve (and, in some cases, require) your own mental and emotional effort, behavioral experimentation, and physical exertion that may be strenuous and can release memories and trauma stored in the tissues of the body; and (d) the Services may cause physical, mental, psychological, or emotional injury, increased emotional sensitivity, physical or emotional discomfort, and other effects that may be unique to you.

  4. During the Services, you may receive information and instruction about movement, health, and behavior. You acknowledge that none of the Services should be construed as a substitute for medical examination, diagnosis, or treatment. You understand that Zata Practitioners are not qualified to diagnose, prescribe, or treat any physical or mental illness, and that nothing in the course of the Services will be construed as such.

  5. You acknowledge that the Services are contraindicated for certain medical conditions. You affirm that you have stated all known medical conditions and have completed all intake forms honestly. You understand that you should see a physician or other qualified medical specialist for any physical or mental ailment, and that it is your responsibility to consult with a physician regarding your participation in the Services. If you are pregnant or may be pregnant, you agree to take necessary steps to ensure your health care providers agree you can safely participate in and receive the Services. You agree to keep your Zata Practitioners updated as to any changes in your medical profile and understand that there shall be no liability on the part of Zata or its Practitioners should you fail to do so. You also understand there are no guarantees as to the results of the Services.

  6. All promotions and promotional codes are valid for a limited time only. Zata reserves the right to cancel any promotion or promotional code at any time. Limited time offers and promotions are subject to availability of Services within the promotion’s period of validity.

  7. All Services require full payment in advance except as stated clearly in the description. Any Session may be cancelled for a full refund (or credit to your package) or rescheduled for a future date up to 24 hours prior to the time of the Session. If you cancel or attempt to reschedule a Session less than 24 hours in advance, or you are a “no show,” no refund or credit will be given. If you experience an emergency or for any reason need to cancel within the 24 hours prior to your Session, you may notify Zata as a courtesy by email at info@zatasoul.com, but such notice will not qualify you for or result in any refund or credit for the missed Session. In addition, there are no refunds or extensions for package and/or class series purchases, unless accompanied by a letter from your physician stating that it is medically necessary for you not to receive the Services within the validity period of the package or series. When purchasing any package or class series, please note the expiration date.

  8. There are two kinds of digital purchases: 

    • On-demand or downloadable purchases: Ready-made content that is available for you to access and/or download once your payment is confirmed (or, in the case of certain courses, over a specified period of time). You will be directed after your purchase to where you can access and/or download your purchase.

    • Made-to-order/virtual purchases: Digital items that Zata will create for you or offer virtually within a specified time. After you purchase them and fill out any required forms, you will be directed to where you can access and/or download your purchases once they are ready. Please review the details of your purchase before deciding to buy (e.g., date(s) of availability, whether content can be downloaded and/or enjoyed live, and method by which the content may be accessed or delivered).

      Due to the nature of the offerings, once purchased, digital content and virtual offerings, whether on-demand/downloadable or made-to-order/offered live, are not eligible for any refunds, cancellations, or exchanges. Zata does not provide or guarantee perpetual access to any Content or Services. You are responsible for accessing the content within the time period specified and by the methods offered. For downloadable content, you are responsible for accessing, downloading, saving, and archiving any Content you wish to keep. It will not be available from Zata beyond the specified time period.

  9. INTELLECTUAL PROPERTY:

    • Zatasoul.com (the “Website”) and the Services contain intellectual property owned by Zata, including trademarks, copyrights, proprietary information, and other intellectual property. Zata reserves all rights in and to its common law and registered trademarks, service marks, copyrights, and other intellectual property rights, including but not limited to text, graphics, photographs, video, design, and packages, belonging to Zata or to our licensors (“IP”).  You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of Zata’s IP in whole or in part, without our prior written consent. Zata reserves the right to immediately block your access to the Website and remove you from any Service, without refund, if you are caught violating this intellectual property policy.

    • You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the resources available to you (for download or otherwise) through the Website or through your participation in or receipt of the Services (the “Content”) strictly in accordance with these Terms of Use.

    • As a condition of your use of the Website or the Services, you warrant to Zata that you will not use the Content for any purpose that is unlawful or prohibited by these Terms. You may not use the Content in any manner that could damage, disable, overburden, or impair the Website or interfere with the Services or any other party’s use and enjoyment of the Website or Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website or Services.

    • All parts of the Content, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website or in connection with the Services, is the property of Zata or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such Content and will not make any changes thereto.

    • You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the Content, in whole or in part.

    • The Content is not for resale. Your use of the Content does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any Content. You will use protected content solely for your individual use and will make no other use of the Content without the express written permission of Zata and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Zata or our licensors except as expressly authorized by these Terms.

    • The Zata name, Zata logo, Zata slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of Zata or its affiliates or licensors. You may not use such marks without the prior written permission of Zata. All other names, logos, product and service names, designs and slogans on this Website or appearing in the Content are the trademarks of their respective owners.

  10. THIRD PARTY RESOURCES. The Website and the Services contain links, references, and recommendations to third party websites and resources. You acknowledge and agree that Zata is not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Zata. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

  11. You acknowledge that you have had the opportunity to schedule a free connection session prior to booking any Services. You agree that you have had all of your questions with respect to the Services answered fully and to your satisfaction.

  12. RELEASE AND WAIVER OF LIABILITY. In consideration for being allowed to participate in and receive the Services, you hereby assume the full responsibility for any risks, injuries or damages, known or unknown, that you may incur as a result of participating in the Services. You knowingly, voluntarily and expressly waive any claim you may have against Zata LLC or any of its agents, employees, or Practitioners (the "Released Parties") for injury or damages that you may sustain as a result of participating in the Services. YOU, YOUR HEIRS AND LEGAL REPRESENTATIVES FOREVER RELEASE, DISCHARGE AND COVENANT NOT TO SUE THE RELEASED PARTIES FOR AND FROM ALL CLAIMS, DAMAGES, OR SUITS WHICH MAY ARISE DURING OR DEVELOP IN THE FUTURE, AS A RESULT OF YOUR PARTICIPATION IN OR RECEIVING OF THE SERVICES.

  13. Any dispute or claim relating in any way to your receiving of or participation in any Zata Services will be adjudicated in the state or Federal courts in King County, Washington, and you consent to exclusive jurisdiction and venue in these courts. You and Zata each waive any right to a jury trial.

  14. By booking, receiving, or participating in any Zata Services, you agree that applicable federal law and the laws of the state of Washington, without regard to principles of conflict of laws, will govern these Terms and any dispute that might arise between you and Zata.

  15. By booking, receiving, or participating in any Zata Services, you affirm that you have carefully read, fully understand, and voluntarily agree to these Terms.